Comic Stop support is available 24/7 by phone and Instagram direct message. Start here for product questions, order help, returns, payment concerns, or complaints.
Last updated: 2026-09-16
THE SHORT VERSION
Quick answer
Call 01041422311 or send @comicstop.eg a direct message on Instagram. Support is available 24/7.
For order help, include the order reference, comic title, and a short description. Add clear photos for condition issues.
Never send a banking password, PIN, OTP, complete card details, or a government-ID image.
OFFICIAL SUPPORT
Contact Comic Stop
Call us or send a direct message on Instagram for product, order, payment, delivery, return, or complaint support.
Starting a return? Contact us first and wait for approval, the return destination, and packing instructions before sending the comic.
01
Order support
Include the order reference, comic title, and a short description. Add clear photos for damage, defects, an incorrect item, or another condition issue. Never include a banking password, PIN, OTP, complete card details, or government-ID image unless a verified legal process specifically requires it.
02
Returns start with support
Do not send a comic back without contacting Comic Stop first. We review the damage, defect, or incorrect-item evidence, then send the return destination and packing instructions. Comic Stop covers the return shipping for confirmed issues and does not accept change-of-mind returns.
03
Import-payment safety
Comic Stop asks for the successful InstaPay transaction reference, sender name, transfer time, and a screenshot to locate the matching import order. The screenshot is evidence for staff review, not automatic payment confirmation. Verify the recipient shown by InstaPay and the exact amount before transferring.
04
Official consumer escalation
Comic Stop intends to resolve issues directly first. This does not limit the customer’s ability to contact Egypt’s Consumer Protection Agency through its official channels, including hotline 19588 as currently published by the agency.
05
Formal store details
Comic Stop is operated by Perch. Each order’s confirmation and receipt are sent by email after checkout.
READER QUESTIONS
Common questions
How do I contact Comic Stop?
Call 01041422311 or send @comicstop.eg a direct message on Instagram. Support is available 24/7.
What should I include when asking about an order?
Include the order reference, comic title, and a short description, and add clear photos for any condition issue.
Can I escalate a complaint officially?
Yes. Comic Stop tries to resolve issues directly first, and you can still contact Egypt’s Consumer Protection Agency through its official channels, including hotline 19588.
